Tech Leaders Summit 2018 Programme

Tech Leaders Summit 2018 Programme


08.30 – Coffee and Networking (In the Expo.)


09.00 – Welcome Note: Michael Baxter – Editor, Information Age


09.15 – Keynote Address One: Powering the Fourth Industrial Revolution, David Ivell – CTO, Good Energy

Electric cars, driverless cars, solar powered road surfaces, Hyperloop, deliveries by drone, your house solar earning as much money generating energy as you do whilst you’re out at work and goods 3D printed in the home. With the convergence of a new generation of technologies we stand on the brink of a technological revolution that will fundamentally alter the way we live, work and relate to one another. Whereas some technologies will be hidden from view, others will change the fabric of every town and village.  There are also social movements driving these changes from attitudes to ownership and care for our environment. The technologies driving this revolution may not be the ones you think!

09.50 – Keynote Address Two: The Impact of AI in the Workplace, Natalia de Miguel – Artificial Intelligence Strategy Director, Formerly of GSMA

  • How will AI shape the future of IT work?
  • Automation: a threat or an opportunity?
    • Does it pose a threat to jobs or does it free up staff to focus on strategic issues and innovation?
    • Will it accelerate the development and roll-out of targeted technical solutions across the business?
  • Will automating routine, mundane tasks drive staff engagement?
  • Should we be building a symbiotic relationship with machines and, if so, how?
  • Examining assistance technology in a business context (Alexa, Google Home, etc.)
  • Is it a force for good? Examining the ethics around AI.

10.30 – Coffee and Networking (In the Expo.)




11.00 – 12.30

11.00 - 11.30: Individual Address: Communicating and Engaging with your Board - James Munson

The DVSA’s transformation journey to a digitally enabled organisation


  • How DVSA moved away from inflexible legacy outsourced contracts to publicly-cloud hosted agile delivered national services.

  • Gained executive team and new CEO support for the cloud agile journey.

  • Developed a digital strategy and built the culture of a digitally-enabled organisation.

  • Worked with the CFO to solve the capex / opex challenge of cloud delivered services.

  • Updated corporate governance to enable rather than hold back cloud digital transformation.

Speaker: James Munson – Director of Digital Services and Technology, Driver and Vehicles Standards Agency (DVSA), Department for Transport.

11.30 - 12.00: A Tale of Many Clouds - Zen

Speaker: John Lyons – Head of Cloud and Hosting, Zen

A tale of many clouds highlights the array of choice when it comes to developing cloud strategy. How should businesses choose the right approach for them? We aim to provide insight into how other businesses have navigated this path. John Lyons, Head of Cloud and Hosting at Zen will also touch on the three most common challenges when adopting a cloud strategy – security, costs and skills – with tips on how to navigate through these whether you’re a mature user or just setting out on your journey.

12.00 - 12.30: Panel Discussion: Shaping Cloud Strategy

Many large organisations are offloading computer resources to focus on strategic digital initiatives but what should you take into account when shaping your cloud strategy?

  • What are the potential risks involved in moving more data and apps to the cloud?

  • Should you look at private cloud and/or multi-cloud solutions to ensure choice and avoid single vendor lock-in?

  • How to decide which apps should go to which cloud.

  • Understanding the importance of defining your security goals to safeguard your data in the cloud.

  • The importance of the virtual safety net: best practice for backing up services run in the cloud.

    • Hedge against breaches outside your domain of control.

    • Pursue a zero-trust security model.

  • Develop a plan for container orchestration.

  • Ensure there is appropriate staff training to take advantage of the agility and scalability the cloud offers.


John Lyons – Head of Cloud & Hosting, Corporate & Mid-Market Division, Zen

Chris Jackson – Director of Cloud Platforms, Pearson

Thierry Bedos – CTO,


11.00 – 12.30

11.00 - 11.30: Individual Address: Engineering for Science: Help or Hindrance? - Axa

Examining the interaction between data science and data engineering, exploring any inherent challenges, and proposing actionable solutions to enable organisations to best leverage these sophisticated capabilities for extracting sufficient value out of their data assets

  • How do these roles traditionally interact?

  • What underlying challenges does the status quo present?

  • What alternative approaches could be employed to address and resolve any such underlying challenges?

Speaker: Edosa Odaro – Head of Data, Axa

11.30 - 12.00: Developing a GDPR-Ready Incident & Breach 72-Hour Action Plan - OneTrust

Speaker: Kevin Kiley – Vice President, Sales and Business Development

Under the GDPR, data controllers are required to notify their supervisory authority when a personal data breach occurs, unless it is unlikely to result in risks to the rights and freedoms of individuals. The notification needs to be done without undue delay, no later than 72 hours after the controller has become aware of the breach (with some exceptions). It is crucial for organizations to understand their obligations and the details of this tight timeline as well as the risk-based triggers, and what they entail. In this session, we’ll review the personal data breach rules under the GDPR and provide tips to help you map out a 72-hour personal data breach action plan.

12.00 - 12.30: The Data Insights Gap: Take Your Firm From Insight To Action - BAE Systems

Speaker:  Chris Sawyer – Head of Data Services, BAE Systems

Despite significant investments in data science and analytics capabilities, only a small percent of organizations are able to realize business value from their data insights projects today. Why is success so hard to come by? Many firms are missing vital components to their data practices that help operationalize and implement insights at scale throughout the organization. Only by closing this gap between data insights and actionable results can firms deliver business value from their insights projects.

Chris will present new Forrester research that evaluates the current state and challenges of data insights practices and projects and share strategies for overcoming these challenges so your organisation can realise business value from your data capability investments.


11.00 – 12.30

11.00 - 11.30: Laying a Sound Foundation for Successful RPA - Jonathan Heeley


Robotics technologies that are available today have the potential to deliver a wide range of business benefits but their level of success is dependent upon the data and information they are fed. During our session, delegates will hear first-hand from one of the UK’s largest food manufacturers on how they have overcome the challenges of implementing robotic process automation technology, through the use of a pre-robotics engineering solution, to deliver automation and rapid ROI.

The session will discuss:

  • How to deliver quick wins and prove rapid success with RPA.

  • The challenges and risks associated with RPA initiatives and how these are overcome.

  • The importance of data validation, standardisation and providing clean data to RPA technologies.

  • How the use of innovative technologies can drive efficiencies across the enterprise.

  • Benefits realisation and the results achieved through transformation and automation.

Speaker: Jonathan Heeley – Shared Services Automation Programme Manager, 2 Sisters Food Group

11.30 - 12.00: Individual Address: Overcoming the Challenges of Talent Development in the Technology Sector - Danny Attias
  • How does the provision of career guidance and advancement opportunities impact on staff retention?

  • How do you find more resource for training and development?

  • Examining the future skills gap and how to solve it.

  • How employers are using the Apprenticeship levy to plug the shortage in qualified IT staff.

  • How do you ensure diversity and avoid bias when recruiting, particularly when dealing with a limited resource pool of skilled workers?

  • Top tips for recruitment and retention.

Speaker: Danny Attias – CIO, Anthony Nolan

12.00 - 12.30: Individual Address: The Impact of the Internet of Things (IoT) in Local Government - Geoff Connell
  • A huge surge in the deployment of the IoT is proven to find new revenue streams, drive operational efficiency, improve customer experience, reduce risks and uncover new business value.

  • What should CIOs and IT leaders do to prepare for a new world of connected devices?

  • How to develop strategies to deal with storage infrastructure; harvesting and using IoT data cost-effectively; and handling device and network/platform security.

  • The evolution of the IoE (Internet of Everything).

    • Leveraging real-time insights to make better, more accurate, current business decisions.

Geoff Connell – Head of IMT, Norfolk County Council and Socitm Immediate Past President

12.30 – 13.45: LUNCH


13.45 – Afternoon Welcome: Michael Baxter – Editor, Information Age


13.55 – Panel Discussion: The Challenges and Opportunities of Outsourcing


  • Outsourcing routine, ongoing tasks can free up internal tech teams to focus on activities that are more advanced and strategic to the business.
  • Outsourcing can provide a solution to breaching the IT skills gap.
  • How to avoid compromising quality and security when outsourcing.
  • Addressing poor service quality, failure to meet business objectives, and the desire for more control over the future direction.
  • Is the trend for insourcing gathering momentum and if so, why?


Thierry Bedos – CTO,

Sabah Khan Carter, CIO, News Corp

Paul Habershon – IT and Change Director, NS&I

Dave Jones – Chairman of the Board, Northern IT Leaders and Director, Digital WoW


14.40 – Coffee and Networking (In the Expo.)




15.00 – 16.30


15.00 - 15.30: Individual Address: Fostering a Diversity and Inclusions (D&I) Agenda in Technology Functions - Natascha Polderman
  • Why is a D&I strategy needed?

    • Now a business requirement rather than a ‘nice to have’

    • Stats prove enterprise diversity breeds productivity and innovation and can build customer loyalty and engagement

  • What have we done at Control Risks at a Group level and within the technology function to increase diversity?

    • Diversity strategy

    • Unconscious bias training

    • Monitoring and measuring stats

    • Recruitment

    • Mentoring & support

  • What benefits have we experienced at Control Risks because of our diversity initiatives within the technology team?

Speaker: Natascha Polderman, CIO, Control Risks

15.30 - 16.00: Panel Discussion: The Changing Role of CIO

Our panel will debate how digital transformation and automation are impacting on the traditional role of the CIO.



David Ivell – CTO, Good Energy

Nadine Thomson – Director of Technology, Condé Nast International

Danny Attias – CIO, Anthony Nolan

Sharon Cooper – Chief Digital Officer, Economist Intelligence Unit

16.00 - 16.30: Panel Discussion: Staffing and the Tech Leader
  • What’s the future for the ERP?

  • How do you effectively engage and integrate both the tenured ERP/Enterprise Systems workers with the millennial, digital workers?

  • How do you fill the current IT skills gap and from where?

  • How to you address staff retention and can you share your top tips?

  • Do you feel that the Tech sector can do more to address issues of diversity and inclusion?

  • How to improve HRM using AI.

    • Can drive efficiencies in talent acquisition, training and performance analysis and assist with staff retention.


Geoff Connell – Head of IMT at Norfolk County Council and Socitm Immediate Past President

Clifford Burroughs – CIO

Natascha Polderman, CIO, Control Risks


15.00 – 16.30

15.00 - 15.30: Using Automation to Mitigate Risks and Increase Security - Ivanti

Speaker: Simon Townsend – CTO, Ivanti

IT organisations are managing increasingly complex hybrid environments with more limited resources than ever.  Automation can help them to break free of those manual, time-consuming tasks that limit their ability to focus on strategic projects.

During our session, delegates will learn:

  • How Patch and Vulnerability Management along with discovery and inventory are the baseline for endpoint security.
  • How Ivanti Automation simplifies the infrastructure, cloud and workspace processes required to support and deliver IT services to the business, on a single platform.
  • How through automation they can mitigate risk and increase security through predictable and audit-friendly processes that enforce policies and help avoid human error.

Ivanti CTO, Simon Townsend will be at hand to talk through the basic but crucial steps organisations overlook to reduce risk in their environments and then through Automation how these processes free up the IT team to focus on the crucial projects.

15.30 - 16.00: A New Era of Cyber Threats: The Shift to SelfLearning, Self Defending Networks’ - Darktrace


Speaker: Katie Hall – Account Manager, Darktrace

A New Era of Cyber Threats: The Shift to SelfLearning, Self Defending Networks’

Session takeaways: 

  • Leveraging machine learning and AI algorithms to defend against advanced, never-seen-before, cyber-threats.
  • How new immune system technologies enable you to pre-empt emerging threats and reduce incident response time.
  • How to achieve 100% visibility of your entire business including cloud, network and IoT environments.
  • Why automation and autonomous response is enabling security teams to neutralize in-progress attacks, prioritise resources, and tangibly lower risk.
  • Real-world examples of subtle, unknown threats that routinely bypass traditional controls.
16.00 - 16.30: Panel Discussion: Addressing Cybersecurity
  • What are the increased risks posed by rapidly changing technology?

  • How to cultivate a culture of cybersecurity.

    • Security longer an isolated function but a ‘must’ to be addressed by everyone.

  • How to build an IT cybersecurity strategy.

  • How to avoid insider attacks from error, rogue employees, weak passwords and credential sharing.

    • Are new behavioural-based detection techniques the answer?

  • How to stay abreast of the latest types of external attacks and mitigate their impact.

  • The roles of the CISO and the CIO.

  • Examining the current regulatory landscape.


Chris Zissis – Chief Information Officer, EMEA Technology, Data and Information Management, JLL

Johannes Stillig – Head of Cyber Security, Schillings

Clyde Johnson – Cyber Security Strategist


15.00 – 16.30

15.00 - 15.30: Panel Discussion: Technological Innovation and New Appliances
  • How to cultivate internal innovation within the enterprise.

  • How to overcome the hype from new technology and put it into real application.

  • How to balance new technology with legacy systems – upgrading legacy systems to improve efficiency.


Chris Zissis – Chief Information Officer, EMEA Technology, Data and Information Management, JLL

Geoff Connell – Head of IMT, Norfolk County Council and Socitm Immediate Past President

Sabah Khan Carter – CIO, News Corp.

15.30 - 16.00: Case Study: Using Automation and Technology to 'Digitise' Supply Chain Management - David Jennison
  • Discussing the aspects of digitisation that exist today in forms that are easily adopted (AI, asset light/marketplace alternative business models) vs high cost/complexity challenges like robotics or blockchain.

    • Challenges in road freight and accessible alternatives available today.

    • How OnTruck addresses this with their solution.

    • Proctor and Gamble case study.

    Speaker: David Jennison – UK Managing Director, OnTruck

16.30 – Networking (In the Expo.)


17.00 – Event Close


Royal Lancaster London
Lancaster Terrace, London W2 2TY

13th September 2018

Dress code for the Summit and Awards: Smart Casual


Royal Lancaster London