Georgina Owens, Head of ServiceDesk and Infrastructure Serviceline, Vodafone Biography:

Georgina Owens has held global leadership roles in large organisations across multiple sectors.  She has a reputation for tackling large scale challenges and being capable of making intelligent sense out of chaotic and poorly managed IT capabilities.   She is at home working in a fast paced environment dealing with uncertainty, ambiguity and constant change and manages to navigate her teams through transformation to deliver simplicity, excellence and best in class at the end of the journey.  She is stepping up to today’s challenge of achieving benefits from digital enhancement and excellence whilst managing stability and maintenance in a legacy environment.